We did not engage in dialogue with the film’s producers as we were under the strong impression that it would be one-sided and not represent Nestlé and our employees in a fair manner. The completed film unfortunately confirms this initial impression.
No. Nestlé is always open to participate in discussions and projects that are objective and allow us to convey our position and our activities in a clear manner. Nestlé was not convinced that this would be the case with the film, Bottled Life. We have nothing to hide. Nestlé is a responsible company that is committed to compliance with all laws and regulations related to our business, including water use, consumer communication and codes of business conduct.
The Jarar Valley pipeline project was a project initiated and lead by the UNHCR to improve the access of clean water to refugees living in the Kebribeyah camp.
Nestlé was one of the early donors for this project, a donation also supported by the provision of technical expertise in a site visit in 2004. A second site visit had been planned for 2005, but due to rising security concerns in the region this second mission was cancelled.
As the video mentions, the UNHCR were to mobilise other donors to take over the support for the project, with the overall objective being to hand the management of the pipeline over to the Ethiopian authorities. Today the pipeline is part of the Jarrar Valley Water Supply System and in 2010 the UNHCR further expanded the project by supporting the extension of the electricity grid to Jarrar Valley, thus improving both the capacity and the reliability of the Water Supply System.
No. Bottled water is part of the packaged beverage market and is not in competition with public water supplies. Like all industries and consumers, we also rely on the safety of public water supplies as Nestlé and Nestlé Waters may be a customer of public water supplies. We therefore support policies that are fair for all water users and promote water safety and sustainability.
No. We are a very small water user. Nestlé uses just 0.003% of global freshwater withdrawals and Nestlé Waters uses just 0.0009% compared to 70% used by agriculture.
No. Nestlé’s goal is to be a good neighbour and bring meaningful benefits to each community through our presence, and to create shared value that earns respect and trust. Through sponsorships, donations, and volunteering, we support causes and organizations that are important to local communities.
Our company creates shared value by creating good jobs and paying taxes that diversify the local economy, as well as through environmental stewardship, giving back and getting involved. The company has a long history, dating back decades, of giving back to local communities as part of our Good Neighbor Policy.
No. The Fryeburg Planning Board approved Nestlé Waters North America/Poland Spring’s application for approval of its load-out facility but a small group of opponents filed an appeal.
The Maine Law Court eventually upheld the Planning Board’s original decision to approve the water station.
No. Ordinances are drafted by town officials and the town attorney and go through a public review process.
Board meetings are open for comment from the public and from stakeholders. All of Poland Spring/Nestlé Waters North America’s comments on water ordinances are made transparently and publicly on the record via this process.
No. The people in Shapleigh did have the ultimate say as to whether Nestlé Waters North America could even test for water in their town. Beginning in early 2008, Poland Spring held four public information meetings at the Shapleigh Memorial School to answer questions and describe how the locally controlled process might work, and to provide information about the aquifer and the company so the public could consider whether to grant Poland Spring permission to test the town-owned site.
No. The origins of bottled water can be traced back to the earliest civilisations and the spa movement in Europe and the Americas, long before marketing was even invented. Indeed at Nestlé Waters, some of our brands have been bottled for over 100 years: Perrier has been bottled since 1863, Poland Spring since 1845 and Sao Lourenco since 1890.
Bottled water still has its place in today’s society in which lifestyles are increasingly on-the-go: consumers choose to buy bottled water products because they appreciate the fact that they are convenient and portable, have a constant taste, don’t contain calories, and come with the Nestlé quality guarantee.
To empower consumers to exercise their right to informed choice and promote healthier diets, Nestlé Waters is committed to responsible, reliable consumer communication on our products. We operate in a highly competitive industry, where marketing of our products is necessary to differentiate our brands from those of our competitors.
Consumer communication and marketing are also the opportunity to raise consumer awareness about the advantages of drinking water as part of a healthy lifestyle, the specific natural origins of many of them, as well as the importance of recycling.
No. Nestlé Waters’ business is based on compliance with the Nestlé Corporate Business Principles which guide our work with, amongst others, consumers, human rights, our people, suppliers and the environment.
Our business is also in compliance with all local laws and regulations related to our activities. Beyond this, Nestlé Waters respects the strict internal standards and guidelines pertaining to water resource management and protection to help ensure the long-term sustainability of the water resources we operate.